Country Clad Privacy Policy

Effective Date: Dec 2023

At CountryClad.com, we deeply value the trust you place in us. This document outlines our practices regarding the collection, use, and protection of your personal information. Should you have inquiries or concerns regarding this policy, please reach us at [email protected].

Our commitment to anti-spam measures is unwavering. We aim to communicate valuable information and offers while respecting your privacy. All promotional emails include an option to unsubscribe from our mailing list.

This policy pertains to our website, mobile sites, and our presence on social media platforms, collectively termed as the “Sites”. It also applies to personal information gathered via email or phone communications. Your use of our Sites, or engagement with us, constitutes acceptance of these terms.

Types of Personal Information Collected

We collect personal information for service enhancement, marketing, communication customization, and business management. This includes:

Purchases: Name, address, phone number, email, and payment information.
Non-Purchases: Information provided during returns, exchanges, gifts, or participation in promotions and surveys.
Email Updates: Email address for subscription to our updates. An unsubscribe option is always available.

We may also merge this information with data from other sources for completeness and accuracy.

Automated Information Collection

Visiting our Sites may lead to automatic data collection, including but not limited to IP and MAC addresses, browser type, operating system, and browsing behavior. We use cookies to improve user experience, which are necessary for placing orders on our Sites.

Use of Information

The collected information is utilized for various purposes such as order fulfillment, responding to inquiries, site operation improvement, and marketing communications.

Disclosure of Information

We may share your information with our affiliates, service providers, marketing partners, and in response to legal processes, among other scenarios as described.

Third-Party Service Providers

Third-party services are employed for various functions like website hosting, analytics, and marketing. These providers may also collect information on our behalf.

Email and SMS Programs

Subscription to our marketing emails or text messages is voluntary, with easy opt-out options available.

Children’s Privacy

We do not target children under 13 for data collection, and we take extra precautions to protect the privacy of young internet users.

Access, Correction, & Deletion of Personal Information

You have the right to access, correct, or request deletion of your personal information, subject to legal constraints.

Retention of Personal Information

We retain personal information as long as necessary for the fulfillment of the collected purposes, followed by secure disposal.

California Privacy Rights

California residents have specific rights regarding their personal information, detailed in this section.

Security Measures

We employ various security measures to protect your data, but it’s important to acknowledge that no system is entirely infallible.

International Users

Our Site operates under US law. Users outside the US should be aware that their information will be processed in the US or other countries.

Right to Lodge Complaints

We welcome inquiries about our privacy practices and provide avenues for complaints and feedback.

Policy Updates

We reserve the right to update this policy periodically. Such changes will be posted on our website with the revision date.