Effective Date: Dec 2023
Contact Email: [email protected]
At CountryClad.com, we deeply value the trust you place in us. This document outlines our practices regarding the collection, use, and protection of your personal information. Should you have inquiries or concerns regarding this policy, please reach us at [email protected].
Our commitment to anti-spam measures is unwavering. We aim to communicate valuable information and offers while respecting your privacy. All promotional emails include an option to unsubscribe from our mailing list.
This policy pertains to our website, mobile sites, and our presence on social media platforms, collectively termed as the “Sites”. It also applies to personal information gathered via email or phone communications. Your use of our Sites, or engagement with us, constitutes acceptance of these terms.
Types of Personal Information Collected
We collect personal information for service enhancement, marketing, communication customization, and business management. This includes:
- Purchases: Name, address, phone number, email, and payment information.
- Non-Purchases: Information provided during returns, exchanges, gifts, or participation in promotions and surveys.
- Email Updates: Email address for subscription to our updates. An unsubscribe option is always available.
We may also merge this information with data from other sources for completeness and accuracy.
Automated Information Collection
Use of Information
The collected information is utilized for various purposes such as order fulfillment, responding to inquiries, site operation improvement, and marketing communications.
Disclosure of Information
We may share your information with our affiliates, service providers, marketing partners, and in response to legal processes, among other scenarios as described.
Third-Party Service Providers
Third-party services are employed for various functions like website hosting, analytics, and marketing. These providers may also collect information on our behalf.
Email and SMS Programs
Subscription to our marketing emails or text messages is voluntary, with easy opt-out options available.
We do not target children under 13 for data collection, and we take extra precautions to protect the privacy of young internet users.
Access, Correction, & Deletion of Personal Information
You have the right to access, correct, or request deletion of your personal information, subject to legal constraints.
Retention of Personal Information
We retain personal information as long as necessary for the fulfillment of the collected purposes, followed by secure disposal.
California Privacy Rights
California residents have specific rights regarding their personal information, detailed in this section.
We employ various security measures to protect your data, but it’s important to acknowledge that no system is entirely infallible.
Our Site operates under US law. Users outside the US should be aware that their information will be processed in the US or other countries.
Right to Lodge Complaints
We welcome inquiries about our privacy practices and provide avenues for complaints and feedback.
We reserve the right to update this policy periodically. Such changes will be posted on our website with the revision date.